Return & Refund Policy

Please Read Our Return and Refund Policy Carefully:

Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If 30 days have gone since your package is delivered, unfortunately, we can not accept your return and we cannot provide any refund or exchange. When your return your product, products must be unused, in excellent condition, and original package. Otherwise, your return is not accepted and we can't provide a refund or exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@pixelcustom.com If your return is accepted, we’ll send you a return shipping label, as well as for instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@pixelcustom.com.

What are the restocking fees and return shipping cost ?

No restocking fees

There is no cost  for returning  in case  case of this happens when the product is incorrect, damaged by the carrier or defective in another way

 You will be responsible for paying actual shipping cost for your own shipping costs for returning your item in case of  purchased the wrong product, it doesn’t fit or they no longer want the item  .

How can customers return products?

By email

How will customers get the return label?

For defective products:

Download/print

For customer remorse:

Customer responsibility

The product conditions we allow for returns

New

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right.

CONTACT

Business Address: 201 Jeff Davis Avenue, Long Beach Mississippi 39560, United States

Email: support@pixelcustom.com

Phone: +1 2257255862

Hours Of Operation: Mon-Fri :8:00AM-4:00PM